Coaching Series: Delivering Effective Feedback

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Course curriculum

1. Agenda
2. Learner Objectives
3. Reflection
1. What is Feedback?
2. What Sets Feedback Apart
3. What Feedback Isn't
4. Quick Check
5. Case Scenario: Mr. Mark Lee
1. Making Feedback Effective
2. Key Components: Clear Goal
3. Solidifying the Goal
4. Promoting Understanding
5. Demonstrating Clear Goals
6. Demonstrating Clear Goals: Response
1. Actionable Feedback
2. Promoting Collaboration
3. Quick Check
4. Demonstrating Actionable Feedback
5. Demonstrating Actionable Goals: Response
1. Make it User-Friendly
2. Amount of Feedback
3. Quick Check
4. Demonstrating User-Friendly Feedback: Response
1. Let's Take a Break!
1. Make it Timely
2. Quick Check
1. Make it Formative and Consistent
2. Quick Check
1. Further Strategies: Promoting Self-Assessment
2. Further Strategies: Determining Next Steps
3. Further Strategies: Be a Model
4. Further Strategies: Next Steps
5. Quick Check
1. Receiving Feedback
2. Receiving Feedback Constructively
3. The Dos and Don'ts of Receiving Feedback
4. Quick Check
1. Reviewing What You've Learned
2. Quick Check - Summary
3. Make an Action Plan
4. Reviewing the Content
5. Critical Components of Feedback
6. Congratulations!
7. Post-Survey